Refund & Returns Policy

Refund & Return Policy ZaibuBelts:

We want to ensure satisfactory customer experience that’s why our return policy is set for 14 days of delivery as per our company standards. You can ask to return your defected orders only with in desired time limit.
Once we have received and inspected your return (usually within 72 hours of receipt), your refund will be issued within 7 business days and you will receive an email confirmation that your refund is completed. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on your payment method & your local bank policies.
– The customer is also entitiled for refund/return, in the following cases
* Wrong product received by the customer
* Products has some defects
* Product damaged in shipping
* Product is tampered
In case of receiving a defective product, please contact@zaibubelts.com within 2 working days.
Personalized or other customized orders may not be returned for refund or exchange under any circumstances.
Also please note that in case of returns, customers would have to bear charges for shipping back the item to us.
For our return shipping address email us at contact@zaibubelts.com

Additional Terms & Conditions for Championship / Tile belt Returns:

* Returned item should not be used, unwrinkled, damaged (should have no scratches on the plates or leather ), and in re-sellable condition.
* Once we have received and inspected the returned item, your return will be processed within 7 working days.
* Standard belt orders can be returned if they are defected for a full refund or exchange.
* Made-to-measure or other customized orders cannot returned.
* We reserve the right to refuse returns/refunds that do not meet these criteria.

Refunds:

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, leather printing or name engravings are as per your choice and we are not likely to sell it to anyone else.
Please contact us at contact@zaibubelts.com before you file refund directly from paypal or your bank.
We will do our best to issue you full refund as per our policies.

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