Shipping & delivery ZaibuBelts

How long does it takes to ship your order?

All belts are made to order. Our standard belts are shipped with in 1-3 weeks, However, CNC Premium & 3D CNC belts are shipped within 2-5 weeks.

Do we provide free shipping ?

Yes, ZaibuBelts offer Free International Shipping all over the world. Except for remote areas of few countries.

How you ship our orders?

We send our parcels through Fedex, DHL, UPS & USPS on priority bases. So our customers can receive their parcels with in 3-7 working days.

Can you ship to APO or FPO box addresses?

Yes we ship to box addresses, but for security reasons we ask customer to provide us complete details on our email contact@zaibubelts.com. Moreover, for safety and security, signature is required for the delivery of the items.

Does free shipping includes paid customs, tax & duties?

All our orders are shipped on a Delivery Duty Unpaid (DDU ) basis. We send your parcels as a gift so that in 90% cases you will not be charges import duty. The prices are exclusive of all custom taxes and import duties.

Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers)?

ZaibuBelts has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges which you were not expecting.

How can I track delivery of my Shipment?

Once your order has been dispatched, you will be notified via email and SMS with the courier tracking number and link to track your parcel.

Can I change the shipping address after order placement?

The change of the shipping address depends on your order’s current status. If your order status is anything other than processing, you can contact us at contact@zaibubelts.com and let us know the new address. We’ll take the necessary steps to change the address for you.
In case your order has been shipped, we would suggest you to contact the courier company with your order’s tracking details and request them the change of address. In most of the cases courier companies change address without very minimum cost.

What to do if my order has not been delivered yet?

You can always check your order status. To check this, all you need to do is go on contact Page and enter the required details to check the actual state of your order. Our team typically replies with in 1-2 hours.
Your tracking link will be able to provide up to date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order, feel free to write us at contact@zaibubelts.com.